ACCOMMODATION

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ACCOMMODATION

What is the Run of House room category ?
"Run of House", sometimes abbreviated as "ROH" includes the most common or standard type of room category in the hotel, featuring basic amenities. When you select "Run of House", your actual room will be determined by the hotel, based on availability, at the time of check-in. Can I get Non Smoking Room?
Yes, please inform us while we are discussing tours/accommodation. We will remark type of room (w/s or n/s) that guests want to take. Please also remind your requests with receptionists of hotel before check-in.
What about early check-in and late check-out? If I arrive in the city early in the morning, Can I use early check-in?
Check-in and check-out time in Vietnam is from 12:00 to 14:00 o'clock. Before or after of this time for check-in and check-out shall be considered as early check-in and late check-out. You can do early check-in but with acceptance of hotels and they will charge you some money for early check-in. In some cases, you will be charged as full day stay.
I want my room to be upgraded with high level of room. Shall I pay you or pay directly to hotels?
You can upgrade your room to a better class but you should check availability with the hotel's reservation department. To make fast processing and more convenient for you, you are highly recommended to settle the extras directly with hotels.
Are taxes and service charges often required by hotels are included?
10% of government tax and 5% of service charge are always included in our rates.

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