We've compared with some other agencies and the price is higher, why?
Of course you can book a cheaper tour/hotel with another company, but please be advise that you get what you pay for! We've build our solid reputation with small independent group tours, private and clean transportation, better hotels and reliable services etc.

You enjoy the peace of mind, no hidden costs on tour program and hotel booking, friendly tour guide, good services, guaranteed satisfaction. We believe that we offer the value for money.

How do I check-in at the hotel?
Simply present your Voucher to the hotel's reception staff. The hotel will "at the time of your check-in time" already have your booking on record. If for any reason you should need a duplicate, please do not hesitate to contact us by email, online, phone or fax. Please always state your BOOKING NUMBER or your name.

How can I go your hotel from airport. Do hotels provide the pick-up service?
You can go to hotel by bus or taxi. So if you have a request, we will pick you up at the airport. The fee should be born by yourside. There are many hotels, that have the same name, so you must pay attention to the exact address of hotel.

Do I have a right to privacy in my hotel room?
If you are using your room in a normal way, not engaging in illegal acts or disturbing other guests, then you have a limited right of privacy in your room. But if the hotel management believes that you are carrying out illegal activities (such as dealing drugs), it is entitled to enter and search your room, even without your permission. The hotel management cannot, however, authorize the police to search your room without your permission or a search warrant.

The hotel management also has the right to enter your room to clean or perform needed maintenance, or if necessary, to stop you from disturbing other guests (for example, if you are playing the television very loudly) or destroying hotel property.

It is generally considered a violation of your privacy if the hotel tells an outside person the number of your room. The hotel can tell an inquirer whether you are a guest at the hotel and connect any caller to your room. If you wish to maintain complete privacy, you must make it clear to the management that you are not to be contacted by anyone and that no one is to be told whether or not you are staying at the hotel.

Where do I keep my belongings?
Backpacks containing non-valuable items such as clothes and toiletries are usually left in the room. Valuables such as cameras, passports, mobile phone and money should always be safeguarded. All hotels will have a safe storage area and many larger city Hotels will have lockers in the rooms for your backpack. Theft is relatively uncommon in hotels but it would be nice to keep it that way. Either keep valuables with you or place them in the hotel's safekeeping facilities. If you do have something stolen, report it immediately to the management! While hotels are not responsible for lost or stolen items, you will be helping in the effort to catch thieves.

Is the hotel responsible if my belongings are stolen?
Traditionally, hotels were liable for virtually all loss or theft of a guest's property. Today, however, most cities limit a hotel's liability if it takes certain steps to protect your belongings. For cash, jewelry and other valuables, a hotel is required to provide a safe. Most cities require that the hotel tell you that the safe is available, that the hotel has limited liability for valuables left in the safe and that the hotel may have no liability if you do not place valuables in the safe.

The limitation of liability also includes a limitation for clothing and other personal goods you bring to the hotel. While you are not required to check expensive suits or mink stoles at the front desk as valuables, clothing and expensive luggage often exceed the amount of the hotel's maximum liability.
Generally, these limited liability laws were passed to protect hotels from forces beyond their control, such as fire or theft. If the hotel fails to use reasonable care to protect your valuables (for example, it leaves the safe unlocked), it will probably be liable for the full value of your loss.
Is the hotel responsible if I am the victim of a crime at or near the hotel?
A hotel cannot be held liable for crimes committed on or near the hotel premises unless it should have anticipated the crime (for example, the hotel is in a very high crime area) and could have prevented it, either by providing sufficient warnings or taking better security measures. In such situations, the hotel's general duty to warn you about dangerous conditions may extend to a duty to warn about crime in or around the hotel. Furthermore, the hotel's actions -- such as failure to install proper locks on windows and doors, provide adequate lighting in parking areas or take adequate measures to ensure that passkeys are not used by criminals -- may make the hotel at least partially liable.