ACCOMMODATION

What is the Run of House room category ?
"Run of House", sometimes abbreviated as "ROH" includes the most common or standard type of room category in the hotel, featuring basic amenities. When you select "Run of House", your actual room will be determined by the hotel, based on availability, at the time of check-in. Can I get Non Smoking Room?
Yes, please inform us while we are discussing tours/accommodation. We will remark type of room (w/s or n/s) that guests want to take. Please also remind your requests with receptionists of hotel before check-in.
What about early check-in and late check-out? If I arrive in the city early in the morning, Can I use early check-in?
Check-in and check-out time in Vietnam is from 12:00 to 14:00 o'clock. Before or after of this time for check-in and check-out shall be considered as early check-in and late check-out. You can do early check-in but with acceptance of hotels and they will charge you some money for early check-in. In some cases, you will be charged as full day stay.
I want my room to be upgraded with high level of room. Shall I pay you or pay directly to hotels?
You can upgrade your room to a better class but you should check availability with the hotel's reservation department. To make fast processing and more convenient for you, you are highly recommended to settle the extras directly with hotels.
Are taxes and service charges often required by hotels are included?
10% of government tax and 5% of service charge are always included in our rates.

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Testimonials

Dear Ms. Minh

Thank you very much for everything, my brother and staffs report me that everything was well organised. They all were very happy during their stay in VIETNAM. I have to apologise once again for reducing the no. of travellers since you knew the situation in Thailand. Re : December group, so far still 100% confirm, I would try to get a deposit ASAP Thanks once again for everything. I am very happy to co-operate with your company. Warmest Regards, Chaiphat Tubthong P.S. Thank you for G7 coffee.

group IP 0911 06-08

The comment of Vietnamese oversea group from 29 july to 01 August 2009

The trip to Saigon - Cuchi - My Tho (13-16 July 2009)

Dear Mr. Hau,

How are you?. Are you in Hanoi now?. Thank you for everything that you offered to our agents. They are all great happy and they said they will continue to cooperate with us. They are really want you to visit Manila as soon as possible.

Andrew

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Group GTT 097 03-06

GSE Law feedback

Dear Claire and Ara,

Pls forward this message to Andrew and to your operator in Saigon.

Thank you very much for the services you gave for the GSE Law office group last weekend. I spoke with Ms Grace Custodio, one of the organizers of the group, and she was all praises for the operator especially the guide they had. The guide was very helpful, even beyond his call of duty. And they truly appreciated it. The operator was very efficient and the guide extended his assistance especially to her whose husband was quarantined in Saigon. His presence and help was truly truly appreciated.

I am so glad I always stick with you, Andrew, because I know with you and your staff/contacts, I will not go wrong, :)

Again thank you for continuing to provide us and our clients with effeicient and competent service. Looking forward to more quality service/transactions with you.!

Alice Agcaoili
Forever Tours

Comment of group VCP 095 17-20

Comment of group to Hanoi - Halong - Sapa - Lai Chau - Dien Bien (26 Mar - 02 Apr 2009):

Comment of group to Hanoi - Halong - Sapa - Lai Chau - Dien Bien (26 Mar - 02 Apr 2009):

Mr. Prasoet - +66816892993

The hotel which we used to have bath before getting on train is quite old. It may not be used for next time.
The company should arrange the nice and clean toilet on the way from Sapa – Dien Bien for group.
The driver is so kind and helpful. The tourist guide is experience, knowledgeable and service mind 100%.

Thank You Very Much!

Hello Tuan:

Thank you very much for being our guide during our tour of Hanoi and Halong Bay. It was very nice meeting you and your were extremely kind to us. Our trip to Vietnam was special because of your hard work and enthusiasm in presenting your country to us. We really enjoyed listening to you tell us about the many sites we visited and the history of your nation.

I will keep in contact with you and will send you more pictures when we return to Canada. I have recommended you to our tourist agent in Bangkok and I will recommend that she request you if any of our Canadian friends come to Asia and want to tour Vietnam.

Again thank you very much for your genuine concern and hospotality.

George and Gail Tapper

Pat and Cathy Greene

George Tapper < This e-mail address is being protected from spambots. You need JavaScript enabled to view it >

Group from 16-19 Feb 2009:

We have no any complaints about this trip. It is so wonderful give us so many memories. We would love to come again in our next vacations.

PTY 4 ROXAS/RAMON MR.
                  /ADELAIDA MS.
                  /CHARLENE MS.
                  /FALLON MS.

From United States of America